• Meet the team

  • Danielle Bell


    Danielle is a senior physiotherapist in pelvic health, which encompasses bladder, bowel and sexual dysfunction, along with pregnancy related dysfunction and pelvic pain. After 14 years of continuous learning, she is now commencing her PhD in bladder physiotherapy.

    75% of Danielle’s case load comprises complex conditions such as obstructed defecation or fecal incontinence, urge urinary incontinence, pudendal neuralgia and dyspareunia. Danielle trains a team of pelvic health physio’s providing rehabilitation for pelvic organ prolapse and stress urinary incontinence, including the use of vaginal support pessaries.  

    Danielle is an active public speaker, teaching evidence based practice and clinical pearls to support groups public forums. Recent engagements include the Prostate cancer foundation, MS Australia and GP and nursing groups.

    Danielle is a member of several committees, working towards integrating health systems and promoting primary health practitioners’ rights and training.

    The other 25% of Danielle’s case load is spent assisting her very loyal musculoskeletal patients, for instance with neck, pain and ankle pain.

  • Ginny Erichsen


    Ginny Erichsen studied physiotherapy at Brighton University in England and graduated with honours in 1995. From there she worked at a large university teaching hospital in the UK. Ginny left the UK in 1999 to travel and moved to Australia working in private practice as she travelled. In Perth she had the opportunity to further her studies and completed a Certificate in Orthopaedic Manual therapy at Curtin University, Perth in 2002.

    Ginny developed an interest in the assessment and treatment of pre and post-operative shoulder conditions whilst working in a private hospital in the UK between 2002 to 2006. She worked alongside 2 Orthopaedic shoulder surgeons with the opportunity to watch them operate, sit in their outpatient clinics and undertake some research. In this time Ginny attended several post graduate courses in the assessment and treatment of shoulder conditions and was responsible for pre-operative assessments and post-op rehabilitation of the shoulder patients in the hospital. Since her move back to Australia in 2007 Ginny has been working in private practice.

    She continues her interest in shoulder conditions and is often asked to give a second opinion on the physiotherapy treatment of shoulder patients within the clinic.

  • Suzanne Ketsimur


    Suzanne graduated from the University of South Australia in 1998 with a Bachelor of Applied Science in Physiotherapy with Honours.

    She then worked in Griffith, NSW, for the following 3 years. During that time, she worked with a number of local Rugby League clubs as well as local Rugby Union, Soccer and AFL teams, gaining valuable experience in the assessment, management and rehabilitation of various sporting injuries. Suzanne has enjoyed participating in many different sports throughout her life, playing hockey for many years, and more recently competing in Outrigging at a National and International level.

    Since moving to Mackay in 2003, Suzanne has developed an interest in BPPV and Vestibular Rehabilitation. Dizziness and loss of balance can not only be a debilitating problem on its own, but increases the risk of falls, which can cause serious injuries in some cases. She finds it very rewarding to see people regain their mobility, independence and confidence through Physiotherapy. Suzanne enjoys expanding her knowledge through regular courses and in recent years has attended various workshops and conferences around the country. One particular course she enjoyed involved identifying "weak links" in patients, which is not only useful in treating chronic or recurrent problems, but also in injury prevention and even improving sporting performance.

  • Timothy Simpson

    BPhty - Grad Cert Sport/Manual Therapy

    Tim completed his Physiotherapy degree in 1998 and went on to a Graduate Certificate in Sports and Manual Therapy in 2000. 

    He has worked throughout Australia- from the helping the RFDS in the outback to running his own private practice in Townsville. He has worked in large Sports Physiotherapy practices in Melbourne and most recently in Canberra (And yes, one of his locations was inside Parliament House treating our Federal Parliamentarians (if only those walls could talk!). He has extensive experience with local and elite-level sports teams, helping AFL, NRL, NBL and WNBL teams along the way. He has a long history with Surf lifesaving and still loves snow skiing. 

    After almost 30 seasons of playing local level Aussie Rules he now devotes his spare time to his wife, his toddler Ollie and has endured a lifetime of pain by supporting the Melbourne Demons.

  • Dale Jones

    BPhty, GCertPF, GDipCouns&Psych, GDipDiv

    Dale moved to the warm climate of Mackay in 2017 after spending the previous eight years in Tasmania. Her main area of interest is in pelvic floor dysfunction which usually involves very intimate areas of people's lives that can be embarrassing to discuss – urinary incontinence, faecal incontinence, sexual dysfunction, pelvic pain, pelvic organ prolapse. She really enjoys being able to support people and help remove barriers to being able to fully enjoy their lives. Dale has completed a Graduate Diploma of Counselling and Psychotherapy and uses this within physiotherapy practice to support psychological impacts of health dysfunctions and is now completing her Masters of Counselling.  

    Dale has worked in a wide variety of physiotherapy positions: hospital, private practice, Education Queensland, Aged and Disability Services.  While living in the Northern Territory Dale was awarded a Churchill Fellowship in 2006 to study the Indigenous application of the Ponseti method of managing club foot which was a very rewarding experience travelling to both Iowa and Uganda.  In her own time she loves to read, go camping, play the piano and flute, walk, and discovering about people's life journeys.

  • Sarah Champion


    Sarah graduated from James Cook University with a Bachelor of Physiotherapy in 2012, then moving from Rockhampton to Mackay in 2013. Sarah has experience in providing physiotherapy assessment and treatment to cardiorespiratory, musculoskeletal and post-operative patients. She enjoys treating all musculoskeletal injuries, having a strong interest in chronic pain self-management, postural awareness retraining and general back complaints.

    Sarah is passionate about continuing to broaden her clinical knowledge and experience in all areas. Sarah is our lead Pilates instructor and offers one-on-on sessions for the rehabilitative and intermediate level or for pre or post-partum women.

    Sarah enjoys seeing people take on an active role in their rehabilitation; ensuring that each treatment is goal directed to each individual. Sarah believes very strongly about education, ensuring that each individual leaves with a thorough understanding of their condition and how they can reach optimal improvement.

  • Joshua Hopton


    Joshua graduated from James Cook University, Townsville with a Bachelor of Physiotherapy in 2013. He enjoys treating a diverse range of injuries and conditions, having specific interest in ankles, hands, shoulders and necks. He believes in a "hands on approach" to treatment and providing patients with thorough understanding of their conditions in order to gain the best outcomes for them.

    Having completed advanced dry needling course, Mulligan's Upper Quadrant, Lyn Watson Shoulder and Rocktape Level 1 courses, Joshua has an array of skills to individualise and tailor treatments to each of his clients. Joshua is our lead physio for the QBL Mackay Meteors basketball team. In his spare time Joshua enjoys playing touch football, ultimate frisbee, fishing and camping.

  • Brendan Walsh


    A local Mackay boy, Brendan has returned to Mackay after graduating from James Cook University with a Bachelor of Physiotherapy in 2014.  Outside of work he keeps active by playing beach volleyball, touch football and soccer but his one true passion is sports fishing.  If he’s not at work or playing sport you’ll likely find him somewhere out on the water.

    As a physio, Brendan has a vast variety of treatment options available to get the very best outcomes for his patients.  Some of the additional courses he has completed include: Lyn Watson Shoulder, Mulligan upper and lower quadrants manual therapy, Kinetic Link Training, McKenzie Lumbar Spine, and Dry Needling and Western Acupuncture.

    Brendan enjoys working with a wide range of patients but specifically those who are happy to take on an active role in their rehabilitation.  This can be as simple as staying compliant to your goal oriented exercise program, as a lot of the time exercise is in fact the best medicine.

  • Ellie Ruddell


    Ellie is a confident and down to earth physiotherapist, who joined the Active team in April 2015. In her spare time, Ellie enjoys most sports, spending time at the beach, boating and fishing, which is only natural when born and bred in Airlie beach!

    Ellie has experience treating a wide range of musculoskeletal, cardiorespiratory, orthopaedic and neurological conditions. Ellie has developed a particular interest in musculoskeletal and sports physiotherapy and has also qualified in dry needling. Ellie strives to create individualised programs to ensure the best possible outcome for her clients. Ellie has completed training in Women's Health physiotherapy and has recently accomplished a certificate in spinal manual therapy. In addition Ellie has completed running assessment training - she is interested in running re-training and performance and can undertake running assessments in our clinic.

  • Claire Stevenson

    BESS, MPhtySt

    Claire graduated with a Master of Physiotherapy Studies from the University of Queensland after also completing her Bachelor of Exercise & Sports Science. Claire has moved home to Mackay and loves being back in the country! When Claire isn’t playing sport or coaching our young athletes she loves to go out in the boat to fail miserably at fishing, or the 4WD to camp and take photos much more successfully.

    Claire has experience in a range of conditions including musculoskeletal injuries, neck and back pain, sporting injuries, orthopaedic rehabilitation, and neurological conditions. Claire has developed a special interest in training core stability particularly with Pilates after experiencing the importance of a strong core through many injuries playing basketball, athletics and cricket. Claire’s background in Exercise & Sports Science and Strength & Conditioning allows her to prescribe functional retraining exercises with advanced gym programs. This year Claire will take on the role of lead physio for the QBL Mackay Meteorettes basketball team.

  • Nicole McMillan


    Nicole returns to our team after spending 2014 adventuring around Europe for the year and enjoying an extended 2017 Christmas break in NZ

    Nicole graduated from The University of Otago in New Zealand in 2009 with a Bachelor of Physiotherapy – with credit. She spent her first year working in a corporate gym and Pilates studio. Here she developed a passion for gym and pool based rehabilitation programmes.

    In 2011 Nicole and her husband made the move to tropical Mackay and she joined the Active Physio team.

    Nicole has completed courses in cycling and running biomechanics, dry needling and exercise prescription. She also has interests in sports injuries, post-operative rehabilitation and chronic pain.

    In her spare time Nicole is an avid mountain biker, multisport enthusiast and snow boarder. 

  • Hannah Hillman

    BExSc, MPhty

    Hannah graduated with a Master of Physiotherapy from Griffith University after also completing her Bachelor of Exercise Science degree. After living on the Gold Coast for 5 years, Hannah has moved home to Mackay. While studying Hannah has worked with physiotherapists at various sporting events including Kokoda challenge (Brisbane and Gold Coast), Aussie Rules and Pan Pacific Masters Games. 

    Hannah is an avid AFL player and fan, following the Fremantle Dockers. Hannah has experience  in a range of conditions including musculoskeletal and sporting injuries, neurological, orthopaedic and geriatric rehabilitation.  When Hannah is not in clinic she enjoys being outside at the beach and her next challenge will be stand up paddle boarding. Hannah has developed a special interest in treating lower limb injuries and intends on completing professional development focusing on this area.


  • Carmel Ballard

    Carmel is our full time massage therapist, with many years experience. Massage therapy focuses on:

    • Improving Circulation and Fluid Drain
    • Improving Movement of Different Parts of the Body 
    • Relieving Pain and Help you Relax 
    Conditions that are often treated using massage include Neck Problems, Headaches and Stress. You can book online via our website or call 49533 557.

  • Jacqui Zelenka

    Jacqui started with Active in late 2017 as our Physiotherapy Assistant. Her primary role is to assist the physiotherapists with their National Disability Insurance Scheme patients, helping them complete exercise and hydro programs but this is continually expanding.